IT support for investment firms is vital because your entire company is managed on computers. You have a network that supports each of your computers, and you have brokers making decisions every day over the Internet. You should find a company like Preemo to help you, and they will set up a system for your office that upgrades all the computers, handles security, and sends you alerts when there are issues. They have directo access to your machines, and they have a helpdesk that will take your phone call, accepts emails, and offers live chat service.
1. What Does The Helpdesk Do?
The helpdesk is the support center for your staff, and they will handle most problems for you over the phone. They can remote-access your computers, and they can handle any security issues that might have occurred. Be certain that you have worked with a company that knows how to set up remote connections to your office. They can do everything while you are on the phone, or they can do the same over live chat. The email line allows them to check your messages, get in touch with you, and deal with your problems.
2. Hardware Support
Hardware support is vital for the success of your firm. The investment firms IT support that you have asked for should include new devices, replacement devices, and new servers. You could ask the company too provide you with virtual servers that re easy to expand, and you might ask Preemo to give you a new program to support mobile phones, protect your computers, and give you a portal for security software. The servers you use can be replaced not he spot, or they might appear with a new device at your office. Investment firms IT support cannot wait.
3. How Long Is Your Contract?
IT support for investment firms should be provided under a contract that does not lock you into the service. You pay the company for every service, and you pay a monthly service fee to keep them on retainer. You should ask the company if they have long term plans that will reduce the price. You might want to get a long contract because you are comfortable working with the same people every day. Each company that order IT support for investment firms must be comfortable with the company they have chosen. TYou never want to feel as though this company is not trustworthy. They have access to the information that your company generates every day.
Preemo has investment firms IT support, and they will provide you with help for your hardware, your software, and security. You could buy all your devices through their service, or they might install all new software on each device. They can check your devices remotely, and they will give you a cheap service that helps you protect all your information. Your clients are counting on to protect them, and you can assure them you have done well because you have an IT support firm in your corner.