We live in a technology-driven world where a significant portion of our daily activity involves technological solutions. There used to be a time when modern technological solutions were alien to most businesses, but with time, opting for technical solutions has become a new normal.

Modern-day technological solutions not only make businesses accurate and quick, but also also allow them to gain a competitive advantage in the industry. This applies especially to an IT firm or IT support company. You should know that the fast pace of technological evolution and the flocking of IT businesses towards these technical solutions are powering governance across all types of companies.

There are many technological solutions out there that are easily accessible for a small IT firm, but do you know which technologies are worth investing in? To make things easier for you and your business, we have included some of the best technologies IT businesses should invest in in 2021 to gain competitive advantage and stay ahead.

5G Networking

Cellular networking is on the rise as the number of people using smartphones increases at a breakneck pace. Currently, 5G networking, or what is more popularly known as fifth-generation connectivity, is going to be the world’s fastest cellular network. You might be thinking that 5G networking is convincing just because it will be able to provide millions of people ultrafast speed, but you should know that 5G has the potential to revolutionize life as we know it.

5G is going to act as a springboard for an autonomous car, and that’s why it is so promising. Along with this, the smart cities of the future will be dependent upon 5G networking, since smart cities will require transmission and processing of a large amount of data at a very high speed, and this will not be possible without the help of high-speed 5G networking.


Artificial-Intelligence-as-a-Service (AIaaS)

You may have heard about the promising technology of Artificial Intelligence, or AI as it is more commonly known. In 2021, IT businesses will need to spend on Artificial Intelligence as a Service, or what is more popularly known as AIaaS. AIaaS is a third party offering AI outsourcing. Since AI is going to act as a springboard for many new technological innovations, investing in AIaaS will help you in many ways, just like opting for IT support provider’s help.


One of the most significant issues in working with AI is that in order to do any experiment with AI, businesses or people need massive investment. AIaaS can solve this problem. With Artificial Intelligence as a service, businesses and people will be able to experiment and use AI in various ways without any huge investment or risk. And since most of the firms will be looking forward to capitalizing on this less risky and pocket-friendly AI work, investing in AIaaS can be a great move for your company.

Augmented Reality

Augmented reality is slowly becoming an integral part of every type of business in today’s world. Promising AR technology overlays computer graphics on the user’s view of their present environment. Businesses have already started using augmented reality to minimize the hassle of managing a large inventory and providing better user experience without the need to visit a brick and mortar shop. Because of this paradigm shift in showcasing products, you, as an IT firm, should start looking for different ways to invest in AR technology.

In the year 2017, the global AR and VR market was valued at almost $11.35 billion, and by the end of the year 2025, it is expected that the AR and VR industry will reach almost $571.42 billion. If you are running an IT firm, you can’t miss capitalizing on this promising market and technology, as it continues to grow rapidly.

An IT firm backed up by an IT support company can never survive in the market if it will not capitalize on the growing technologies. The pace of technological evolution in the modern era is much faster than what it was a couple of years ago. This is why IT firms need to keep an eye on what’s trending in the market and stay innovative in order to provide better services and products. All the technologies mentioned in this blog post will be dominating the IT industry shortly, and that’s why you shouldn’t ignore them.