Why Should You Trust Preemo with Your Insurance Agency’s IT Support?
Experience with Insurance Agency CRM Software
From regulations and compliance to data privacy and client services, insurance agencies today are tasked with a great digital responsibility, and your CRM plays a crucial role. With constantly evolving technological standards, regulations, and customer demands, in-house IT support just doesn’t cut it anymore. Preemo has extensive experience with agency CRMs and software, and have provided unmatched IT support to Miami Dade insurance agencies for over a decade.
We’re On Call 24/7/365 For You
We understand the competitive needs of agency business, and recognize the importance of 24/7 IT support. We average a 20 minute response time at all hours of the day, whether night-time, weekends, or holidays. We know that you need to be available for your customers at any time, and so we’re available at any time for you.
Data Privacy and Security Are Our Top Priorities
Insurance agencies are tasked with the great responsibility of protecting sensitive customer data from breaches, leaks, attacks, and mishandling. We deploy a range of support practices, from practical, affordable privacy and security solutions for your day-to-day needs to keeping you compliant and positioned for long-term success.
One Price. All Inclusive.
Sick of unexpected bills and non-stop emergencies? We’ll put an end to that, with a custom agreement for your agency. Everything is included: day-to-day support, server and network management, email, security, backup, and a dedicated account manager to ensure your satisfaction.
We’ve mastered IT support for insurance agencies like yours.
“We bought an agency in 2013 and outgrew our former IT company. We interviewed seven companies, and Preemo was, by far, the most experienced when it comes to providing IT Support for Insurance Agencies. Their team is familiar with our Applied Systems software and quickly integrated our newly acquired agency into our own. We’ve had a great experience with their team since day one. Thanks, Preemo!”
“We were left hanging by an IT company that overpromised and underdelivered, causing major problems for us. Our entire system was hanging on by a thread, and we were afraid to touch anything because we didn’t know what condition the unreliable company had left anything in. Preemo swooped in like Batman and saved the day. They got everything under control, updated our systems, installed new security protocol, and helped us bring our IT costs down by over $10,000 a year.”
Awards & Achievements
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How To Select The Right IT Company For Your Business
We wrote a brief guide on how to properly evaluate, select, and engage with an IT Company that perfectly suites your business needs.
How Does It Work?
What IT Services Are Provided?
Unlimited Help Desk Support, 24 Hours A Day.
Your agency will have access to our team anytime, for any tech-related problems. Whether it’s a problem opening a file or email, navigating to a specific website, or any of the many other minor day-to-day issues, our team is ready. We understand a prompt response, and a definitive resolution is paramount, and our team is trained to support you accordingly.
Prompt response, rapid resolution, professional experience.
Your Computers: Protected, Updated, Supported.
You and your customers rely on your devices, so ensuring it’s always up and running is essential. Our team will monitor, protect, and support your entire agency’s fleet of workstations, ensuring they’re always operational and available to your team. We’ll keep a detailed inventory, deploy industry-leading anti-virus and anti-malware software, and install critical security patches and updates on a regular basis.
A secure and updated workstations ensure productivity and efficiency.
Server Management, Support, & Protection.
Your server infrastructure is a complex and mission-critical system. Our team is capable of handling any type of environment, and certified by Microsoft, VMware, Dell, EMC, HP, IBM Lenovo, Citrix, Cisco, and several others. We’ll ensure your data is protected, your uptime is consistent, and your server environment is regularly monitored and updated.
Secure & Protected Infrastructure Ensure Consistent Health and Uptime.
A Secure & Redundant Network Is Essential.
The network is the backbone of your IT environment, and its stablity and security ensure reliable uptime, and immediate access for the users. From your firewall, switches, wireless access, and all your data cabling – our team is a turnkey solution. We have experience is all the leading industry technologies, including Cisco, Meraki, Ubiquiti, HP, Netgear, and several others.
Allow us to untangle your network mess, and make it a useful asset.
100% Email Uptime – Guaranteed.
It’s hard to imagine running your business without email anymore – it’s crucial you have access all the time. We specialize in Office365, Google for Business, Microsoft Exchange, Outlook, and all the most common email technologies. We’ll verify email is configured correctly, to protect against space and phishing attempts, and we’ll recommend filtering software like Mimecast or AppRiver, to futher secure your mail.
We’ll make sure you have access to your email – always.
We’ll Support Your Phones & Mobile Devices.
Are you tired of dropped calls, unclear signal, or dealing with your phone vendor? We’ve got you covered. Whether you have 1 or 1000 phones, our team can help you manage and recommend the best solutions.
How about mobile devices? Our centralized, mobile device management (MDM) platform will ensure you know exactly where all your computer-issue cell phones and tablets are, how they’re being used, and ensuring they’re safe and secure.
Phones & Mobile Devices are part of the deal – we’ll take care of them for you.
Proactive Monitoring & Maintenance.
Here’s our secret: we’d rather maintain your environment, rather than fight fires when something breaks. So we install management software to alert us when something might be wrong, and fix it before it breaks. We’ll apply critical security patches and updates weekly, and you’ll never have to worry about software not being up to date.
Prompt response, rapid resolution, professional experience.
How Are You Protecting Your Data?
Cybersecurity is a hot topic, but how are you ensuring your information is secure and impervious to harm? Our clients know they have a team of IT security professionals guarding their infrastructure with state-of-the-art software and industry-leading operating procedures. From basic anti-virus and anti-malware, ransomware protection, network-level filtering, encryption, two-factor authentication, and many more; we employ an arsenal of tactics to protect your information.
Don’t ignore proper network security – it’s essential to your success.
Business Continuity (Backup) Done Right.
When all else fails, you have to rely on a proper business continuity solution, also know as your BDR Device (Backup & Disaster Recovery). The ability to recover data that has been compromised, lost, or corrupted can determine the whether or not your business can continue operating. We protect your data with infrastructure that allows you to restore files, server, or entire environments in minutes. We’re also prepared for hurricanes and other nature disasters, to ensure your business keeps working, despite mother nature’s plans.
Your backup is your lifeline – ensure you have a business continuity plan.
What can you expect?
- Peace Of Mind – Around-the-clock monitoring to ensure consistent uptime.
- Less Downtime – We’ll anticipate failures before they happen, and proactively resolve them so they don’t affect your business.
- Fewer Disruptions – Maintenance services can be performed remotely, and overnight, so you can focus on your business, not on IT.
- Predictable Budgeting – Our all-inclusive unlimited IT services are fixed price so you’ll pay the same amount each month.
- Leverage Technology Better – We’ll provide insight as to how to improve your systems so your business is always on top.