Construction firms IT support should be ordered when you are running new projects every day, offering customer care to your clients, and trying to connect through the many mobile devices your workers use. You should have IT support for construction firms set up before you begin a big new project, and you must ask companies like Preemo how they plan to serve your firm. Each item listed below feeds into the overall IT structure of your company.
1. Construction Firms IT Support Includes Mobile Devices
IT support for construction firms from a company like Preemo should start with your mobile devices. You have given mobile devices to everyone on your staff because you want them to remain in touch while they are working. You have sent your staff into the field with phones and tablets that they use to get the job done, but they cannot stop working if the devices break down.
2. Remote Access Support
Remote access support is the most important part of any package you order from Preemo. Remote access allows the company to check your machines, tell you what the problem is, and update those machines accordingly. You could get upgrades on all your devices in the middle of the night when no one is working, or the helpdesk staff will check the device while the two of you are on the phone. You should ask the company to download their software on every machine, and you must allow them access to your information so they can do their work properly.
3. Hardware Replacement
Hardware replacement helps your company save money because you can buy hardware through the company, get a better price, and have them install all the hardware for you. Construction firms IT support should include special installations in the locations where you are working. The hardware is delivered to each location, and the machines are set up for you. There are many people who would like to use hardware sold to them by their support company because they know they can trust it.
4. How Much Does It Cost?
IT support for construction firms should not cost too much money, but you are paying for a range of services that keep your company safe. You should ask the company to set up a service package that you know you will use, and you have to be sure that you have looked at the a la carte plans you can get. You might ask the company if they have a special helpdesk plan, or you could ask them for reduced prices on hardware sales.
There are many people who would like to purchase a new IT package because they work in so many different places every day. Your company cannot function if you lose your IT infrastructure. You need a company that can do this work for much less money, and you should ask the company if they will do remote access support along with real-time installations at new job sites.