The entire data of a company is usually stored on the desktop for an easier management and storage. This method is considered to be significant as compared to manual process. Saving entire data on computer may make your life much simplified, but at the same time, it becomes hectic. Backing up huge data can be tiresome to a great extent.
In such a scenario, cloud service comest to their rescue. This service is basically meant for businesses who do not have experts who can singlehandedly manage and operate data storage.
Despite of having ample of capital and experts, most of the companies rely on cloud service provider for better outcome. Since these providers invest their time on designing this cloud storage system, all sized businesses seek their assistance. With the help of experts, the companies are making the process of data management and storage efficient.
Prior to taking a decision to hire a cloud service provider, you must ask him these 6 questions. Posing these questions will enable you to understand the potential of his team to protect your company’s data:
1. What kind of data centre do you offer?
Basically there are four tiers of cloud services :-
Tier 1 : This tier comprises of single uplink for the server and non redundant components. The issues of redundancy, multiple links attached to the internet, heating or cooling are kept out in this tier.
Tier 2: It includes all the aspects of tier 1 to support the functioning of the the cloud service, in case driver fails.
Tier 3: It compiles all the features of tier 1 and tier 2. Dual powered equipment is added in this tier along with varied multiple links.
Tier 4: This level consists of uplink, storage, server and all the components which make cloud service effective.
According to the service providers, only tier 4 ensures 99.99 percent assurance in terms of data security.
2. What is a disaster recovery plan and how do you manage it?
Most of the company’s disaster recovery plans are their cloud service providers. But, how do they address the situation, when their centres are collapsed too? You must ask them about the strategies of overcoming the disaster recovery plan. You should even request your cloud service provider to give a brief about the plan. If this is not possible, you should at least seek an explanation of the plan from him. You should also make sure that your data is backed up somewhere safely.
3. What the cloud service provider security policies are?
Keeping the data password protected in the cloud does not guarantee its safety. The data is still prone to hacking. Hackers can steal your confidential data with utmost ease.
Some of the huge and popular drives such as icloud use end to end encryption, where data is only encrypted from sender and can be decrypted by receiver only. Nevertheless, this data can be hacked. If you notice any unethical practice, it is advisable to ask the provider about its encryption plan. He will address the ways to protect data irrespective of its type.
4. How will your data and documents be monitored and audited?
You must ask the whether you will be able to monitor and audit the data on cloud? Most of the cloud service centres usually do not enable this feature. However, you must ask who will be managing the performance and what will be the process? This will ensure that only authorized user is accessing the data. Apart from him, no one should be able to access the data considering its confidentiality.
5. Is there any option of visiting the centre?
It is necessary to inspect the cloud service system to be assured about its mechanism. You must ask the provider whether you can visit the centre and inspect the things before making a deal. If that’s not possible, you should at least meet the employees and the people who will handle the entire data of your business.
6. What is the process to switch to another provider?
If you feel the need to switch to the services of some other provider, asking the process is the foremost question to the provider. You might need to shift the entire data from one cloud to another, then, you should seek the assistance of the service provider. Most of the times, the service providers witness certain circumstances where they need to stop their operations. Hence, you must get a written consent that in case of termination of operations, there should be a substitute option. Additionally, you must ask the detailed process of changing the provider.
On a whole, by posing all the above mentioned questions, you can ensure that your data security is definite. Lastly, you can establish trust between your organization and the service provider for achieving the best results.